COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT OF YOUR COMPUTER(S) –
Terms and Conditions for Comprehensive Annual Maintenance Contract Comprehensive AMC Terms
1.contract is non-transferable, contract will be for 12 months on site.
2. Full amount has to be paid in advance at time of renewal.
3. In case the problem is not solved at site the party has to bear the cost of transportation & duties (if applicable).
4. Revolution is bound to attend the breakdown calls within a maximum of 36 hours within city limits of Kolkata and Howrah excluding Sundays and Bank holidays.
5. Revolution is not responsible for any loss of data due to bad sector in hard disk, computer virus or any physical or electrical damage to the computer.
6. Revolution engineer(s) will attend minor breakdown, for want of sophisticated testing instrument; the computer will be taken to Revolution’s service centre by its authorized personnel and returned back as soon as possible after the said repair.
7. Revolution will seal all the computers under the AMC in Revolution’s favor and will not be responsible for any damages or defects caused by any unauthorized person or when damage or defect is noticed as a result of misuse, virus attack, accidents, fire, water abuse, earthquake, riot or any other natural disaster – all jobs are undertaken at clients risk.
8. DOES NOT INCLUDE
• Monitor picture tube.
• Support on Software Application Packages
• Hard disk drive media
• Printer head, ribbons, cartridges, knob
• Any physical breakdowns due to operator’s negligence
• Any failure due to power failure, fire, short-circuits, earth leakage.
• All add-ons Viz.Anti-virus cards, Cd-rom lenses, sound cards, speakers,fax-modem units, backup devices, Lan cards.
• All kinds of power devices such as Spike guards, Stabilizers, Ups system, CVT’s etc.
• Replacement of faulty spares will be provided subjected to avaibilty.(Transportation cost has to be borne by party as per actual)
9. Please call Revolution at (033)2268-0620 or 9331069019 or write to e-Mail: revolution.kolkata@gmail.com in times of emergency.
NON- COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT OF YOUR COMPUTER(S) –
Terms and Conditions for Non- Comprehensive Annual Maintenance Contract
1. Revolution is bound to attend the breakdown calls within a maximum of 48 hours within city limits of Kolkata and Howrah excluding Sundays and Bank holidays.
2. Revolution is not responsible for any loss of data due to bad sector in hard disk, computer virus or any physical or electrical damage to the computer.
3. Revolution engineer(s) will attend minor breakdown, for want of sophisticated testing instrument; the computer will be taken to Revolution’s service centre by its authorized personnel and returned back as soon as possible after the said repair. Make sure to prepare a challan stating the details of the components or the machine handed over to our personnel for the purpose before sending to Revolution’s service centre with proper signature of customer.
4. Since this contract is non- comprehensive charges will be applicable to you on repairs or replacement of any parts. Any repairing or replacement will be done as per your consent.
5. Revolution will seal all the computers under the AMC in Revolution’s favor and will not be responsible for any damages or defects caused by any unauthorized person or when damage or defect is noticed as a result of misuse, virus attack, accidents, fire, water abuse, earthquake, riot or any other natural disaster – all jobs are undertaken at clients risk.
6. Standby components are subject to availability in the market. There is no such hard and fast rule to provide standby components to the clients.
7. Please book a call